We built a restaurant an operations platform that unifies the floor, the kitchen, guest messaging and the books, live table status, AI-handled guest requests, and a kitchen display that never loses a ticket.
A host tracks reservations and walk-ins from memory while the kitchen runs its own paper tickets, the till handles payments on its own, and guest messages pile up across WhatsApp and Instagram with no one clearly owning them.
By the time a manager wants to know what actually happened tonight, covers, stockouts, who was overloaded, the moment has already passed and the only record is whoever remembered to write it down.
AI guest concierge & reservations
Flow answers on WhatsApp, Instagram, Messenger and web chat, drafts replies for incoming requests, and keeps reservations, the waitlist and table assignment in the same flow.
Live floor & kitchen sync
A real-time table map, a kitchen display timed to target, and staff scheduling all live in the same system, so nothing gets lost between the dining room and the pass.
Menu, payments & insights
Ingredient tracking flags a dish before it runs out, every bill and payment is logged automatically, and reporting rolls it all up, revenue, dish performance and reviews, in one place.
No mockups. All 21 screens are the actual product the team and their customers use.
Dashboard
The daily command centre: tonight's covers-per-hour pace, revenue and service-time KPIs, a live table map by section, a prioritised action queue, and a running feed of orders and messages.
Live Floor
The real-time table map by section, showing each table's status, assigned server and time elapsed, with a detail panel for the selected table's order, running bill and guest profile.
Reservations Book
Waitlist
Service Planning
Order Queue
A guest messages to book a table, or a walk-in joins the waitlist. Flow drafts the reply, holds the table, and keeps the kitchen, the floor and the books updated as the night moves, service reports and shift summaries follow automatically.
Trigger
WhatsApp
Instagram
Messenger“Table for 4 tonight around 8?”
Reads the message and checks the guest's history and preferences.
Assigns a table, joins the waitlist, or holds a reservation slot.
Sends the order to the kitchen display and tracks it to the pass.
Reconciles the bill and rolls it into the shift report.
Resolved to
Reservations
PaymentsShift reportEvery channel, calendar and payment tool the team already uses, wired into one system.
Messaging
WhatsAppInstagramMessengerScheduling
Google CalendarPayments
StripeRecords
Google SheetsEvery build starts from the same four stages, see how we build these systems.
Let's map the system hiding inside your business.