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Dental Clinic

Every patient message answered, every recall reminder sent, automatically.

This is the system we'd build for a dental clinic: an AI front desk that lives on WhatsApp, Instagram and Messenger, books and reschedules appointments against a real calendar, and runs recall reminders on its own, so nothing depends on someone remembering to follow up.

Owner interfaceLive operation
app.flowatik.com/dental-clinic

Concept design, illustrative only. Not a built system yet.

Before the system

One receptionist. Every channel at once.

01

Patients call, message on WhatsApp, and DM on Instagram, often all in the same hour, while someone at the front desk is also checking a patient in and confirming tomorrow's schedule by phone.

02

A missed message means a lost booking, and a missed recall reminder means a patient who was due for a checkup months ago and never came back, not because they didn't want to, but because nobody followed up.

Module 011/3

AI patient messaging

Every channel, one assistant.

Flow answers on WhatsApp, Instagram and Messenger, books and reschedules appointments against the real calendar, and escalates anything it shouldn't decide on its own, a clinical question, a complaint, straight to the front desk.

  • Unified inbox across WhatsApp, Instagram & Messenger
  • Real-time booking against the actual schedule
  • Escalation to staff for anything outside routine scheduling
module.flowatik.com/concept

Concept design, illustrative only. Not a built system yet.

Module 022/3

Recall & reminders

Follow-up that doesn't depend on memory.

Appointment reminders go out automatically ahead of every visit, and recall outreach runs on a schedule, routine checkups, post-treatment follow-ups, without anyone having to remember to send them.

  • Automated appointment reminders
  • Recall outreach on a fixed schedule
  • Same-day no-show follow-up
module.flowatik.com/concept

Concept design, illustrative only. Not a built system yet.

Module 033/3

Front-desk dashboard

One schedule, one view.

The day's schedule, confirmed and pending appointments, and recall outreach all live in one dashboard, so the front desk sees the whole day at a glance instead of piecing it together across a phone, a calendar and a notebook.

  • Live daily schedule view
  • Pending confirmations flagged automatically
  • Recall and follow-up status in one place
module.flowatik.com/concept

Concept design, illustrative only. Not a built system yet.

Life after

One dashboard instead of forty chats.

  • Flow answers every channel and books straight into the calendar
  • Recall outreach runs on a fixed schedule automatically
  • No-shows followed up the same day
  • One dashboard shows the whole day at a glance
Decision engine

The intelligence between every action.

A patient messages to book, reschedule, or ask a question. Flow checks the real schedule, books or offers alternatives, sends a confirmation, and escalates to staff the moment a request needs clinical judgment rather than a calendar.

Example run · Resolved automatically

Trigger

WhatsAppWhatsAppInstagramInstagramMessengerMessenger

Can I get a cleaning next week?

Understand

Reads the request and checks it against the real schedule.

Book or offer alternatives

Confirms the slot, or offers the nearest available times.

Confirm

Sends a confirmation and adds it to the calendar.

Remind & recall

Runs reminders before the visit and recall outreach afterward.

Resolved to

Google CalendarCalendarDashboard
System footprint

Connected tools.

Every channel, calendar and payment tool the team already uses, wired into one system.

Messaging

WhatsAppWhatsAppInstagramInstagramMessengerMessengerGmailGmail

Scheduling

Google CalendarGoogle Calendar

Different operation.Same standard of thinking.

Let's map the system hiding inside your business.